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Frequently Asked Questions
How can I get an invoice after purchasing a course?
Can I get a refund after purchasing a course?
How can I access my course after purchase?
Can I study on my phone?
Do the courses include subtitles?
Will I receive a certificate after completing a course?
Can I contact the instructor of my course?
I forgot my password. How can I recover it?
Can I share my account with others?
Can I download course videos to my device?
What should I do if I experience technical issues while studying?
Does the website offer free courses?
How can I become an instructor on your website?
Does the website have any promotions or discounts?
Do you provide live courses?
If I’m busy, can I pause or freeze my course access?
How long can I pause my course, and how many times is it allowed?
Can I transfer a purchased course to another account?
Do you support international payments?
Can I use multiple devices with the same account?
Can I preview a course before buying it?
Does the website offer course bundles?
Can I request an extension for course access time?
What payment methods are accepted?
How do I complete the payment process for a course?
How can I apply for a refund if I'm not satisfied with a course?
How do I become an instructor and create my own course?